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 Support

Coordinates all support queries related to client products & services.

 Billing

Coordinates all billing activities including invoices, payment slips and bank issues.

 Sales

Coordinates all sales activities including pre-sale queries & handling quotations.

 Web

Web Department Queries Regarding Website Maintenance

 Info

General contact queries regarding anything. Later escalated to relevant departments.

 Abuse

Handles all abuse incidents & escalates to relevant team.